CAKE + PRODUCT CARE
STEP 1: TRANSPORTING
Your vehicle should be enclosed, clean and air-conditioned with a flat, level surface to set the cake on. Seats and laps are not level. We suggest the floor in front of the passenger's seats. Remove loose objects that could roll into the cake. Keep car and cake as cold as possible during transport and away from direct sunlight. Drive carefully! Turns, stops, and starts should be performed extremely slow. Avoid bumps, hills, gravel roads, and use a slow speed on curves. When picking up your cake box lift from the bottom of the box and never from the sides. We will not replace or refund cakes if they become damaged once they have left our supervision.
STEP 2: STORING
Cakes and other desserts should be stored in the refrigerator, however cakes and desserts are best served at room temperature. Take them out the fridge for 1 to 2 hours before serving for buttercream to soften and best flavours. Please ask us if you have any concerns.
STEP 3: SERVING
STEP 4: SNAP A PIC
Quick! Before it's all gone, don't forget to snap a pic and tag us on social: @jacandjillsbakes
STEP 5: LEFT OVERS
In the unlikely case you have leftovers, simply follow step 2's storage tips. Use parchment or saran wrap to cover the cut edges of cake to avoid cake drying out.
For macarons, if you'd like to keep them for more than a week, you can put them in the freezer for up to 3 months.