Commonly Asked Questions
Where are you located?
We are an online bakery serving Durham Region and Toronto East. Orders for cakes, macarons and other treats can be placed through our online shop. Pick-up is available in Whitby at The Maker's Hub. Delivery is available, however it is currently limited.
You can also find our products in 2 multi-vendor boutiques- Whitby and Bowmanville! We bring our fresh bakes in weekly to stock our "mini bakery" space. Keep your eye on our social media for the latest restock updates so you don't miss out!
Do you deliver?
We're currently delivering to the following area(s):
West Rouge/ Scarborough-East
* Full delivery range is temporarily unavailable. Sorry! Pick-ups are available in Whitby. Be sure to read full product listings for more info.
How far in advance should I place my order?
Our current minimum notice requirement is two weeks, however this may change without notice during peak season. Please see product listing for more info.
How do I transport my cake?
Your vehicle should be enclosed, clean and air-conditioned with a flat, level surface to set the cake on. Seats and laps are not level. We suggest the floor in front of the passenger's seats. Remove loose objects that could roll into the cake. Keep car and cake as cold as possible during transport and away from direct sunlight. Drive carefully! Turns, stops, and starts should be performed extremely slow. Avoid bumps, hills, gravel roads, and use a slow speed on curves. When picking up your cake box lift from the bottom of the box and never from the sides. We will not replace or refund cakes if they become damaged once they have left our supervision.
How do I store my cake and desserts?
Our cakes and frosted desserts are best served at room temperature. Cakes and cupcakes should be left out of the fridge for 1 to 2 hours before serving for buttercream to soften and best flavours. Cakes and other desserts should be covered and stored in the refrigerator overnight and when not being served. Please ask us if you have any concerns.