Commonly Asked Questions

How can I get a cake?

Shop effortlessly online! Click here. 

Do you have a store front?

We don't have our own storefront. But you can find our products at Markets by Dream Day weekly and at local events.  

If you would like to see us with a shop one day, then keep showing us love! We can't do it without your support!

Do you offer nut free/ gluten free/egg free?

No. All products are on a may contain basis. Please click here to read our allergy warning.

Do you deliver?

We're currently delivering to the following areas:

West Rouge, Pickering, Ajax, Whitby, Oshawa, Courtice, Bowmanville.

 

We typically deliver within the GTA and Durham, but we are currently limiting our delivery range due to higher than normal volumes.

How do I transport my cake?

Chill your cake very well before travel, especially for longer drives. Your vehicle should be enclosed, clean and air-conditioned with a flat/level surface to set the cake on. Seats and laps are not level. Remove loose objects that could fall onto or roll into the cake. Keep car and cake as cold as possible during transport, and away from direct sunlight. Drive carefully! Turns, stops, and starts should be performed extremely slow. Avoid bumps, hills, gravel roads, and use a slow speed on curves. We will not replace or refund cakes damaged once they have left our supervision. 

Didn't find your answer? Just ask!

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Email jacandjillsbakes@gmail.com
Serving The GTA & Durham Region
Scarborough, Ontario, Canada.
© 2020, Jac and Jill's Bakes