Commonly Asked Questions

Where are you located? 

We are an online bakery serving Durham Region and Toronto East. Orders for cakes, macarons and other treats can be placed through our online shop. Pick-up is available in Whitby at The Maker's Hub.  Delivery is available but  is currently limited.

You can also find our products in 3 multi-vendor boutiques- Whitby, Bowmanville and most recently added, Oshawa! We bring our fresh bakes in weekly to stock our "mini bakery" fridge. Keep your eye on our social media for the latest restock updates so you don't miss out!

Do you deliver?

We're currently delivering to the following area(s):

  • West Rouge/ Scarborough-East

* Full delivery range is temporarily unavailable. Sorry! Pick-ups are available in Whitby. Be sure to read full product listings for more info.

How far in advance should I place my order?

Our current minimum notice requirement is one weeks. However this may change without notice depending on surge of demand. When dates become reserved and we reach our capacity, we will adjust our product listings with new minimum notice requirements. We always recommend booking as soon as you know your desired date.  

How do I transport my cake?

Your vehicle should be enclosed, clean and air-conditioned with a flat, level surface to set the cake on. Seats and laps are not level. We suggest the floor in front of the passenger's seats. Remove loose objects that could roll into the cake. Keep car and cake as cold as possible during transport and away from direct sunlight. Drive carefully! Turns, stops, and starts should be performed extremely slow. Avoid bumps, hills, gravel roads, and use a slow speed on curves. When picking up your cake box lift from the bottom of the box and never from the sides. We will not replace or refund cakes if they become damaged once they have left our supervision.

How do I store my cake and desserts?

Our cakes and frosted desserts are best served at room temperature. Cakes and cupcakes should be left out of the fridge for 1 to 2 hours before serving for buttercream to soften and best flavours. Cakes and other desserts should be covered and stored in the refrigerator overnight and when not being served. Please ask us if you have any concerns.

Do you offer nut free/ gluten free/egg free?

No. We handle several allergens throughout our kitchen, including nuts, wheat, dairy and others. Please notify us of any other allergy concerns.

Didn't find your answer? Just ask!