Commonly Asked Questions

Where is your store located? 

We are an online bakery offering cakes, macarons and other treats by preorder through our online shop. We deliver from West Rouge to Bowmanville and offer local pick-up in Whitby at The Maker's Hub.

You can also find our products daily in Bowmanville at a multi-vendor boutique marketplace called Markets by Dream Day. We bring our fresh bakes in every Saturday afternoon. Keep your eye on our instagram stories for the latest restock updates so you don't miss out! Find our macarons, retro treats and more in the sprinkle covered fridge left of the checkout counter! Located at 62 King St. Enter around back, off Church Street, right beside Royal Services Realty. It's a hidden gem, so look for a small sidewalk sign. 

 

Starting April 2021 you can find us in Oshawa's new Urban Market! Stay tuned!

Do you deliver?

We're currently delivering to the following areas:

Scarborough-East, Pickering, Ajax, Whitby, Oshawa, Courtice, Bowmanville.

How far in advance should I place my order?

Minimum notice requirements change depending on surge of demand. During peak season four weeks notice may be required, and other times one week is sufficient. When dates become reserved and we reach our capacity, we will adjust our product listings with new minimum notice requirements. Therefore we recommend booking as soon as you know your desired date.  

How do I transport my cake?

Your vehicle should be enclosed, clean and air-conditioned with a flat, level surface to set the cake on. Seats and laps are not level. We suggest the floor in front of the passenger's seats. Remove loose objects that could roll into the cake. Keep car and cake as cold as possible during transport and away from direct sunlight. Drive carefully! Turns, stops, and starts should be performed extremely slow. Avoid bumps, hills, gravel roads, and use a slow speed on curves. When picking up your cake box lift from the bottom of the box and never from the sides. We will not replace or refund cakes if they become damaged once they have left our supervision.

How do I store my cake and desserts?

Our cakes and frosted desserts are best served at room temperature. Cakes and cupcakes should be left out of the fridge for 1 to 2 hours before serving for buttercream to soften and best flavours. Cakes and other desserts should be covered and stored in the refrigerator overnight and when not being served. Please ask us if you have any concerns.

Do you offer nut free/ gluten free/egg free?

No. We handle several allergens throughout our kitchen, including nuts, wheat, dairy and others. Please notify us of any other allergy concerns.

Didn't find your answer? Just ask!